Privacy
Policy
We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information when you use Wander Animate.
Last Updated: September 28, 2025
This Privacy Policy is part of our Terms of Service and explains how Wander Animate handles your personal information.
Transparency
We clearly explain what data we collect and how we use it to provide you with the best AI video generation experience.
Security
Your personal information is protected with industry-standard security measures and encryption protocols.
Control
You have full control over your data, including the ability to access, update, or delete your information.
📊Information We Collect
Privacy by Design: We collect only the minimum data necessary to provide our AI video generation services and improve your experience.
🤖 Third-Party AI Processing
Important Notice: Our video generation is powered by advanced AI infrastructure. Your uploaded content and prompts are processed by our AI service partners and are subject to their data handling policies. We ensure all partners maintain strict privacy and security standards.
Information You Provide Directly
- • Account Information: Email address and name from Google OAuth authentication
- • Profile Information: Username, profile picture, preferences
- • Content Input: Text prompts, images, and other media you upload for AI processing
- • Generation Parameters: Settings like aspect ratio, resolution, style preferences
- • Payment Information: Billing details processed securely through our payment partners
- • Communications: Messages you send to our support team or feedback forms
Information We Collect Automatically
- • Usage Analytics: Feature usage, session duration, interaction patterns
- • Technical Data: IP address, browser type, device ID, operating system
- • Performance Metrics: Processing times, error rates, system performance
- • Cookies & Tracking: Essential and analytical cookies (see Cookie Policy)
- • Log Data: Access times, API calls, security events
Generated Content
- • AI-Generated Videos: Videos created using our AI models
- • Processing Data: Intermediate files and metadata from generation process
- • Quality Metrics: Output ratings and user feedback on generated content
🛡️ AI Model Content Safety
Our AI processing partners have built-in content safety measures that automatically detect and reject inappropriate content requests. These AI models are designed to refuse generating NSFW content, adult material, and other inappropriate content categories.
- • Data Minimization: We only process data necessary to provide the service
- • Temporary Storage: Content is temporarily cached and deleted after processing
- • No Training Use: Your content is not used to train AI models without consent
How We Use Your Information
Core Service Operations
- • Process AI video generation requests
- • Store and manage your generated content
- • Manage user accounts and authentication
- • Process subscription and payment transactions
- • Provide customer support and technical assistance
- • Deliver service notifications and updates
Service Enhancement
- • Improve AI model accuracy and performance
- • Develop new features and capabilities
- • Analyze usage patterns for optimization
- • Conduct research and development
- • Ensure platform security and prevent abuse
- • Personalize user experience and recommendations
Legal Basis for Processing (GDPR)
- • Contractual Necessity: Processing required to provide our services
- • Legitimate Interests: Service improvement, security, and analytics
- • Consent: Marketing communications and optional features
- • Legal Obligations: Compliance with applicable laws and regulations
🌐Information Sharing
🚫 We do not sell, rent, or trade your personal information.
Your data is never sold to advertisers or third parties for marketing purposes.
When We May Share Information
- • Service Providers: Cloud infrastructure (Vercel, Cloudflare, Supabase), payment processors (Creem), analytics tools, customer support platforms
- • AI Model Partners: Anonymized data for model training and improvement (with appropriate safeguards)
- • Legal Compliance: Law enforcement, regulatory bodies, court orders, or legal proceedings
- • Safety & Security: To protect users, prevent fraud, or address security threats
- • Business Transactions: Mergers, acquisitions, or asset sales (with user notification)
- • User Consent: When you explicitly authorize sharing (e.g., social features)
Data Processing Locations
Your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
Your Rights and Choices
Data Access Rights
- • Access: View all personal data we hold about you
- • Rectification: Correct inaccurate or incomplete information
- • Portability: Export your data in a machine-readable format
- • Transparency: Understand how your data is processed
Control & Deletion
- • Erasure: Delete your account and associated data
- • Restriction: Limit how we process your information
- • Objection: Opt out of certain processing activities
- • Withdraw Consent: Remove consent for optional features
How to Exercise Your Rights
Contact us at privacy@wananimate.live or use the data controls in your account settings. We'll respond to verified requests within 30 days.
Data Security and Retention
We implement industry-leading security measures to protect your personal information and generated content. Our security practices are regularly audited and updated to address emerging threats.
Technical Safeguards
- • Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- • Infrastructure: SOC 2 compliant cloud providers
- • Access Control: Multi-factor authentication and role-based permissions
- • Monitoring: 24/7 security monitoring and incident response
- • AI Security: Content filtering and prompt safety checks
- • Backups: Encrypted, geographically distributed backups
Organizational Measures
- • Staff Training: Regular privacy and security training
- • Access Limitation: Principle of least privilege
- • Audits: Annual third-party security assessments
- • Incident Response: Documented breach notification procedures
- • Vendor Management: Security requirements for all partners
- • Compliance: Regular compliance monitoring and updates
Data Retention Periods
- • Account Information: Retained until account deletion + 30 days for security
- • Generated Content: Not retained by us; uploaded images stored in Cloudflare, generated content provided by API providers is automatically deleted
- • Usage Analytics: Anonymized after 24 months, aggregated data retained
- • Support Communications: 3 years for quality assurance
- • Payment Records: 7 years for tax and legal compliance
- • Security Logs: 12 months for incident investigation
Additional Privacy Information
👶Children's Privacy (COPPA)
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
- • Age verification required during account creation
- • Immediate deletion of underage accounts if discovered
- • Parents can contact us to review/delete child data
🌍International Compliance
We comply with privacy laws worldwide, including GDPR (EU), CCPA (California), and PIPEDA (Canada).
- • Standard Contractual Clauses for EU transfers
- • Privacy Shield successor frameworks compliance
- • Local data residency options available
AI Ethics & Content Policy
- • Content Filtering: AI-powered detection of inappropriate content
- • Bias Mitigation: Regular auditing for algorithmic fairness
- • Transparency: Clear disclosure of AI-generated content
- • User Control: Options to limit AI training participation
Contact & Additional Information
Privacy Officer Contact
- Email: privacy@wananimate.live
- General Support: support@wananimate.live
- Response Time: Within 48 hours
- Data Requests: Processed within 30 days
Service Information
- Service: Wander Animate AI Video Generator
- GDPR Representative: Available upon request
- California Privacy: CCPA compliant
- Policy Updates: 30-day notice period