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Have questions about Wander Animate? Need support or want to discuss partnerships? We're here to help.
Quick FAQ
Common questions about our AI video generation service
How does AI video generation work?
Our platform uses advanced AI models to transform your text descriptions and images into professional-quality videos with cutting-edge processing technology.
How long does video generation take?
720p 5-second videos in 1-2 minutes; 720p 10-second and 1080p 5-second videos in 2-5 minutes; 1080p 10-second videos in 5-10 minutes.
Is my uploaded content private and secure?
Yes, we implement enterprise-grade security measures. Your uploaded content is processed securely and we have strict privacy policies to protect your data.
What subscription plans do you offer?
We offer Starter ($9.99/month), Creator ($29.99/month), Enterprise ($99.99/month), and flexible credit packs ($6.99/pack) to suit different needs.
Need more help? Check out our full FAQ section
View Full FAQResponse Times
General Inquiries
Within 48 hours
Standard support questions
Technical Support
Within 30 days
Platform and account issues
Urgent Issues
Within 24 hours
Payment and security concerns
Global AI Service
Wander Animate is a global, cloud-based AI video generation service operated from Shenzhen, China. While we don't maintain traditional physical offices, we're always available via email and online support!
Service
Wander Animate AI Video Generator
Support
support@wananimate.live
Location
Shenzhen, China